CUSTOMER SERVICE
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Mobile Mini Customer Service
In July 2011 Mobile Mini began carrying out an independent customer satisfaction survey focusing on measuring our customers' perception of key areas of our business.
We take customer service very seriously. We are constantly striving to improve our service to you therefore we measure our levels of performance to ensure you receive the highest possible standard of service.
A series of crucial questions are asked to measure our performance in all areas of the business. One critical question we are asking is:
"Would you recommend Mobile Mini to a friend or colleague?"
We also ask questions relating to the following areas of our business:
"Would you recommend Mobile Mini to a friend or colleague?"We also ask questions relating to the following areas of our business:
- How would you rate our Professionalism of Sales Contact
- How would you rate our Delivery/Collection at agreed time
- How would you rate the Competence of driver
- How would you rate our Standard of repairs
- Did you receive a call from Mobile Mini prior to your collection/delivery to confirm arrangements?
- How would you rate your Overall satisfaction with Mobile Mini's service?
