At Mobile Mini we pride ourselves in offering excellent customer service and it is our goal to exceed customers’ expectations.
Unlike some of our competitors, at Mobile Mini you will have your own dedicated Account Manager who will be your single point of contact for all your questions and queries; helping to save you a lot of time and effort.
93% of our customers were satisfied with the overall service we offered
94% of our customers rated the professionalism of the sales contact
96% of our customers said the driver was competent
91% of our customers said we delivered or collected the unit at the agreed time
92% of our customers rated the cleanliness of the unit
89% of our customers said we promptly fixed any repairs
71% of our customers would recommend Mobile Mini to a friend or colleague
(Source: Mobile Mini Customer Satisfaction Survey, March 2014)
We take safety very seriously. Our Health and Safety team are fully trained, certified and experienced in all safety matters and can provide risk assessments, method statements, as well as offer any other help and advice. Read more…
While we do have a national presence we believe it is important to service our customers at a local level through our 16 branches. Each of our branch locations can service an entire region in a cost-effective manner and are staffed with a local manager, salespeople, field service personnel, drivers and yard staff. Read more…
We pride ourselves in offering excellent customer service and strive to exceed customers’ expectations. You will be assigned your own Dedicated Account Manager who will be your single point of contact for all your questions and queries; offering a personal service and allowing us to deal with any requests as quickly and efficiently as possible. Read more…
Your delivery and collection will be worry and hassle free. Our experienced drivers of our own fleet of crane arm lorries are fully trained and certified in accordance with current health and safety legislation. Read more…
We like to lead the way in our industry and see ourselves as innovators rather than followers. A lot of the practices and measures we have in place for health & safety, security, customer service, and transportation across our industry were either developed or adopted early by Mobile Mini and we continuously strive for operational excellence and ways to further improve our existing processes. Read more…
What our customers say?
The units are always very clean and tidy, and the locks are first class.
Steven, GRS Contractors Ltd
We have been really pleased with the level of service from Mobile Mini, from the viewing of the units prior to delivery right the way through to the setting up and establishing of the compound.
Thank you, for turning this order around so quickly and proactively, the service has been amazing and because of this experience Mini Mobile will be the first on my address book when your service is needed.