Mobile Mini is committed to exceptional customer service whilst driving commercial growth and maintaining safe and healthy work practices. We seek to be the supplier of choice for portable storage and accommodation solutions. We want to be easy to do business with and provide a hassle-free experience to customers.
In adhering to written procedures which meet the requirements of ISO 9001:2015, Mobile Mini is secure in the knowledge that our products and services are to client specifications. We are committed to compliance with statutory regulatory requirements as well as relevant requirements of stakeholders and keep up to date with these to continually improve the effectiveness of our Business Management System.
To this end, Senior Management provide the funds and resources necessary to achieve this objective. We understand that it is not sufficient merely to establish and observe our policy and procedures, so we review them periodically for continual improvement.
Senior Management shall set defined and measurable objectives and their success will depend on the whole hearted co-operation and commitment of the entire staff and all people concerned with the operation of the company.
All persons with management responsibility shall demonstrate their commitment to the continual improvement of the Business Management System and shall ensure that any persons in the workplace are accountable and take responsibility for aspects of the Business Management System over which they have control including adherence to the company Business Management System requirements.
It is a team effort to ensure that the products are not only supplied to the client’s specification but that they are also delivered at the right time, to the right place and with the correct documentation.
The implementation of this Policy is mandatory and shall be communicated and observed by all of those who contribute to Mobile Mini’s services.
This Policy is applicable to all Mobile Mini sites and shall be regularly reviewed to ensure continuing suitability to the context of the organisation.