Terms & Conditions

Terms & Conditions

  • Hires: we are letting and you are taking on hire the equipment and accessories described overleaf (“Hire Goods”).
  • Self Storage: we are licensing you to use the storage container overleaf (“Storage Facilities”) for the storage of goods in accordance with these terms and conditions and to have access to the Storage Facilities during normal working hours only for the purposes of depositing, removing, substituting or inspecting such goods.
  • For Hires and Self Storage, the period of hire shall be as specified overleaf (‘Initial Fixed Period’) or if no period is specified, shall be deemed to be for successive 28 day periods (‘Recurring Period’). Unless the Initial Fixed Period specified overleaf is for less than 28 days the minimum hire period is for 28 days from date of delivery. If you use or allow the Hire Goods or Storage Facilities to be used after the Initial Fixed Period has ended you agree to hire the Hire Goods or Storage Facilities for a further Recurring Period of 28 days and pay additional charges for rental and any other reasonable expenditure we incur.
  • Sales: we shall sell and you shall buy the equipment and accessories (“Sale Goods”) and/or the services (“Services”) described overleaf in accordance with the specification or description set out overleaf.
  • Sales, Hires and Self Storage are subject to these terms and conditions (“Conditions”), which apply to the exclusion of all other terms and conditions, including any you may seek to apply. Your acceptance of delivery of the Hire Goods or Sale Goods; the receipt of the Services; or the occupation of Storage Facilities is conclusive evidence that you accept these Conditions, if you have not previously accepted them in writing. Any variation of these Conditions (including any special terms and conditions) shall not be binding unless it is in writing and signed by an authorised representative of ours.
  • No binding contract shall exist, until we have sent you a note of our acceptance of your order, signed by an authorised representative of ours or upon delivery of Sales Goods or Hire Goods; receipt of the Services; or your occupation of Storage Facilities, whichever is the sooner. In these Conditions, “Contract” means the contract entered into in accordance with this clause.
  • You may not cancel or change any order, delivery or collection, unless we agree in writing and on terms that you indemnify us in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses we incur as a result of your cancellation or change.
  • We may change the specification of Sale Goods because of changes imposed on us by our supplier or which are required to conform with any applicable laws or EC requirements or, where we are supplying to our specification, which do not materially affect their quality or performance.
  • Where we supply Sale Goods or Services to your specifications or design, you are responsible for ensuring that they are safe without risk to health and comply with all applicable laws and EC requirements. You agree to indemnify us for any loss, fine, expense, award, damages, costs or penalties we incur in connection with any claim for infringement of any intellectual property rights of any other person which results from us complying with your specifications or designs.
  • Hires and Self Storage: Unless we notify you otherwise, the rent for the Hire Goods or Storage Facilities together with all applicable taxes and additional charges (“Rentals”) shall be invoiced to you in advance every 28 days. Unless otherwise agreed in writing, rental payments are quoted on the basis of a 28 day month. We may increase the amount payable under the Rentals on giving you at least 7 days’ prior written notice. We will not increase those amounts during the minimum hire period set out in clause 3 above, except for a reason outside our control or because of a VAT rate increase.
  • For Sale Goods and Services, the “Price” (which includes, where specifically indicated, transport, packing, insurance and additional labour costs) is the price we confirm upon acceptance of your order. We may increase the Price, to reflect any increase in our costs, by giving you notice at any time before delivery.
  • We may invoice you the Price at any time on or after delivery of the Sale Goods or provision of the Services or the Deemed Delivery Date (as defined in clause 19), whichever occurs first. If you wrongfully fail to take delivery of the Sale Goods or Services, we may invoice you the Price at any time after tendering delivery.
  • You shall pay the Rentals and/or the Price immediately and in full upon receipt of our invoice, unless we have agreed a credit facility, in which case you shall pay in full within 30 days of the date of invoice. Any payments you send us by post are at your own risk. The Rental and the Price do not include VAT, which you shall pay in addition at the same time you pay the Rentals and/or Price.
  • Payment in full on the due date of all payments under this Contract is of the essence of this Contract. If you don’t make payment in full when due, we may charge you interest on the amount unpaid and claim compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
  • Delivery of Hire Goods, Sale Goods and Services shall be to the place specified upon acceptance of your order. If loading or unloading takes longer than 30 minutes, you shall pay us further charges at our rates applicable at time of delivery per vehicle per extra hour or part hour over and above the first 30 minutes.
  • Any delivery or collection dates are approximate only and the time for delivery or collection shall not be of the essence. We may deliver Sale Goods in advance of the delivery date upon giving you reasonable prior notice. Our deliveries and collections are governed by the latest edition of the standard conditions of carriage of the Road Haulage Association, which is incorporated into these Conditions by reference. If there are any inconsistencies between that edition and these Conditions, then these Conditions shall prevail.
  • Where the Hire Goods or Sale Goods are to be delivered to or collected from a place other than our own premises, in respect of the Hire Goods you shall pay us the charges set out overleaf together with any other costs otherwise incurred by us for delivery and collection, including any specified craneage, erection and dismantling charges and in respect of Sale Goods provide and pay for all unloading facilities needed for the delivery of the Sale Goods including special equipment. You shall also provide: adequate access for all necessary vehicles and equipment; competent staff as needed; a suitable hard standing structure for offloading; a suitable base for the Hire Goods to rest on; suitable site conditions to accommodate the Hire Goods throughout the duration of this Contract; any lifting or other facilities required for siting or removal of the Hire Goods. Unless otherwise agreed, you are responsible for the safe loading and unloading of Hire Goods or Sale Goods, wherever they are located, and for any damage caused as a result of such loading and unloading.
  • You are responsible for connection, disconnection and suitability of mains services to the Hire Goods on the site. You shall ensure that only suitably qualified people carry out that connection or disconnection, and you shall be liable for any damage caused to the Hire Goods during connection or disconnection.
  • If the supply of Sale Goods and Services includes us working on your site to fit out the Sale Goods or to provide the Services, the Deemed Delivery Date shall be the earlier of: acceptance of the Sale Goods or Services by one of your employees or agents; our completion of the Services; any of your employees or agents entering any part of the Sale Goods to store items or carry out work; any act or omission of yours which may reasonably be described as indicating you accept the Sale Goods
  • You shall meet any costs or expenses we incur arising from your failure to meet your obligations in clauses 18 and 19.
  • You shall inspect Hire Goods and Sale Goods on delivery and Storage Facilities on occupation. If you do not give us a written notice within 24 hours of delivery or occupation, specifying any defects in the Hire Goods or Storage Facilities or defects or failure to correspond with description in the Sale Goods, it shall be conclusively presumed that they are in good condition and repair, and correspond with description, except for latent defects not apparent on reasonable inspection. You shall notify latent defects to us in writing within 24 hours of becoming aware of them. If you do not refuse delivery of Sale Goods or notify us in accordance with this clause, you shall not be entitled to reject the Sale Goods.
  • If you notify us of a valid claim for a defect in accordance with clause 21, we will, at our option, either replace or repair the Hire Goods, Storage Facilities or Sale Goods (at no charge to you) as soon as is practicable or, in the case of Sale Goods, refund the Price. We shall then have no further liability to you.
  • If we fail to deliver Sale Goods or any part of them for any reason, other than for any cause beyond our reasonable control or your fault, our liability is limited to the excess (if any) of the cost to you (in the cheapest available market), over the Price, of similar goods and/or services to replace those not delivered.
  • If you do not take delivery of Sale Goods or fail to give us adequate delivery instructions at the time stated for delivery (other than for any cause beyond your reasonable control or your fault) then, without prejudice to any other right or remedy available to us, we may: store the Sale Goods until actual delivery and charge you for the reasonable costs of storage, including insurance; and sell the Sale Goods at the best price obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess over the Price or charge you for any shortfall below the Price.
  • Hire Goods and Storage Facilities remain our property at all times and you have no rights in them apart from as set out in these Conditions. You shall not sell, sub-hire, charge by way of security or dispose of the Hire Goods or Storage Facilities nor allow them to be seized in satisfaction of your debts or for any other legal process. You agree to indemnify us against all losses, costs, claims, damage and expenses, howsoever occasioned by your breach of this clause.
  • You are responsible for the safety, safe use, and safe keeping of the Hire Goods or Storage Facilities from the time we deliver them or we are deemed to have delivered them to you until the time we collect them; the occupation of the Storage Facilities terminates; or they are otherwise returned to us. You shall insure the Hire Goods with a reputable insurer against: any loss for at least the full cost of replacing them as new (including total loss); against damage from all risks; and against claims for injury, loss or damage caused by the Hire Goods. You shall show us proof of insurance if we ask for it. You shall immediately notify us of any event concerning the Hire Goods involving injury to persons or property. If you make any insurance claim relating to the Hire Goods, you shall tell us straight away. Whether covered by insurance or not, you shall not agree the settlement of any claims without our written permission. Any payment to be received in settlement of any claim on the Hire Goods must be made to us. If you accept our Damage Waiver Plan (“the Plan”), you should read these terms and conditions together with the terms and conditions which relate to the Plan and, if there is any contradiction, the specific terms and conditions relating to the Plan will apply. Terms and conditions for the Plan are available upon request.
  • You shall not remove the Hire Goods from the delivery address specified overleaf nor any part of the Storage Facilities from our premises or move, lift or reset them without our prior written consent and you shall at all times keep the Hire Goods in your possession. You shall not make any alterations or modifications to the Hire Goods or Storage Facilities, nor remove any parts of them, nor attach anything to their walls without our prior written consent. You shall not remove, deface, alter or cover up any nameplate or other mark on the Hire Goods or Storage Facilities or any notices, which give warnings, information or instructions about the use of the Hire Goods or Storage Facilities.
  • You agree to indemnify us for any loss, cost or expense we suffer, arising from your possession or use of the Hire Goods or Storage Facilities or our repossession of them under these Conditions. If you request out of hours access to the Storage Facilities, we may grant such access in our sole discretion and you shall pay us a fee at our then prevailing rate for such access.
  • You shall keep the Hire Goods or Storage Facilities clean, properly maintained and in the same good condition in which they were delivered to you (except for fair wear and tear and damage resulting from inherent defects). In times of severe weather, you shall take such extra precautions as may be necessary, to ensure there is no deterioration in the Hire Goods and they are not damaged.
  • You shall not use the Storage Facilities for anything other than storage. You shall not store in them any corrosive, hazardous, explosive, inflammable, combustible, toxic, dangerous, odour-emitting, illegal or perishable goods, nor any livestock. For the avoidance of doubt, we accept no responsibility for any loss or damage to any material or equipment used on or with or stored in the Storage Facilities (including, by way of example, items described as heirlooms, jewellery, works of art or similar).
  • You shall inform us immediately if the Hire Goods or Storage Facilities fail or need repair. You shall not try to repair them. We shall carry out any necessary repair or replacement, at our sole discretion. If the failure of the Hire Goods or Storage Facilities or need for repair is caused by your misuse, negligence, or by vandalism, you shall be liable for the cost of their repair or replacement, and for any other loss or damage we reasonably incur as a result.
  • You are responsible for complying with the provisions of all statutes and the requirements of any competent authority relating to the Hire Goods and their use, and for obtaining and complying with all planning permissions, licences, permissions and approvals, necessary for your use of the Hire Goods.
  • You shall permit us access to the Hire Goods or Storage Facilities at all times to inspect, repair, remove or repossess them. We may require you to move goods stored in the Storage Facilities to another part of our site upon our giving you reasonable notice, save in the case of emergency, when no notice shall be required.
  • Risk of damage to or loss of the Sale Goods passes to you on delivery or, if you wrongfully fail to take delivery of the Sale Goods, the time we tender delivery.
  • Property in the Sale Goods shall not pass from us until we have received cash or cleared funds in full from you for the Price and any other sums you owe us. Until property in the Sale Goods passes to you, you shall hold the Sale Goods and each of them on a fiduciary basis as bailee for us. You shall store them (at no cost to us) on your own premises, separately from all other goods in your possession. You shall mark them so that they are clearly identified as our property. You may resell or use them in the ordinary course of your business, provided that you hold any proceeds of sale in trust for us.
  • Until property in the Sale Goods passes to you, you shall, upon our request, deliver up to us such of the Sale Goods as still exist and have not been resold. If you do not do so, we may enter any premises you own, occupy or control where the Sale Goods are located and repossess them. When we make such a request, your rights of resale or use under clause 35 shall cease.
  • You shall not pledge or in any way charge by way of security for any indebtedness any of the Sale Goods we own. You shall insure the Sale Goods and keep them insured to the full Price against all risks until property in the Sale Goods passes from us to you. You shall produce a copy of the policy of insurance to us whenever we request. Without prejudice to our other rights if you do so, all sums you owe us shall immediately become due and payable if you breach the terms of this clause.
  • Except where we give you express warranties in writing or where warranties are given elsewhere in these Conditions, if you are entering the contract with us in the course of your business, we specifically exclude from the Contract all warranties, representations, terms, conditions and duties implied by law or otherwise to the fullest extent permitted by law.
  • If you are dealing as a consumer (as defined in Section 12 of the Unfair Contract Terms Act 1977), but not otherwise, Hire Goods or Storage Facilities are hired to you with the benefit of undertakings about title, correspondence with description, fitness for purpose and satisfactory quality implied by the Supply of Goods and Services Act 1982. If you are an individual, the hire period shall not be more than 84 days and you shall surrender the Hire Goods or Storage Facilities up to us not later than the end of the 84th day of the hire period.
  • Where you buy Sale Goods or Services under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976), your statutory rights are not affected by these Conditions.
  • Except in the respect of death or personal injury caused by our negligence, or for liability for defective goods under the Consumer Protection Act 1987, we shall have no liability to you for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise) or costs expenses or other claims for compensation whatsoever (whether caused by our negligence, the negligence of our employees or agents, or otherwise) resulting from the supply or delay in supply of the Hire Goods, Storage Facilities, Sale Goods or Services to you or from their use by you or, in the case of Sale Goods, their resale by you.
  • We accept no responsibility for any loss or damage to any material or equipment used on or with or stored in the Hire Goods or Storage Facilities.
  • We shall not be liable to you or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure in performing any of our obligations in whole or part in relation to Hire Goods, Storage Facilities, Sale Goods or Services if the delay or failure was due to any cause beyond our reasonable control.
  • Except as expressly provided in these Conditions, our total liability to you under or in connection with this Contract shall not exceed: for Hire Goods or Storage Facilities, the amount of Rental payable for the minimum period of hire shown overleaf or the sum of £1,000, whichever is higher, and for Sale Goods and Services, the Price paid by you.
  • Hires and Self Storage: You agree to pay in advance any security deposit indicated overleaf. The security deposit will be returned within 30 days of the Hired Goods’ or Storage Facility’s return in undamaged condition but we may apply such deposit to any other amounts owed by you.
  • For Hires and Self Storage, notwithstanding anything contained in these Conditions, we may end this Contract by giving you 7 days written notice of termination to expire any time after the minimum period of hire has expired. Subject to clause 3, you may end this Contract by 2 days written notice expiring at any time after the minimum period of hire has expired, or by 7 days written counter notice, if we give you notice during the minimum period of hire of any increase in Rental other than that occasioned by an increase in the rate of VAT or for any reason outside our control.
  • We may immediately end this Contract (and collect payment from you using the payment details you have provided to us) if you do not pay any Rental for Hire Goods or Storage Facilities or the Price for Sale Goods or Services when due, or if you commit any other breach of this Contract and do not remedy it within 14 days after we have brought it to your attention, or if you suffer a petition for a bankruptcy order to be presented, or call any meeting of your creditors, or execute any assignment for their benefit, or being a company, become insolvent, or if an order is made or a resolution is passed for your winding up, or if an administrator, administrative receiver or receiver is appointed in respect of the whole or any part of your assets or business, or if you make any composition with your creditors or take or suffer any similar or analogous action in consequence of debt.
  • If we end the Contract, we may suspend any further deliveries of Sale Goods or the provision of Services without any liability to you. Any sums whatsoever due but unpaid on Hire Goods, Storage Facilities, Sale Goods or Services up to the day we end this Contract shall become immediately due and payable.
  • If the Contract is for a fixed hire period of over 28 days, you shall, upon termination, pay us all Rentals you should have paid had the Contract continued. Upon your written application, we reserve the right to apply a discount at the rate of 2% on each Rental from the date it would have fallen due to the date the Contract would have ended under the agreed fixed hire period. There shall be no return of Rental if, for whatever reason, the Hired Goods or Storage Facilities are surrendered to us within 28 days of the commencement of the Contract or during the Recurring Period, as applicable.
  • When this Contract terminates, you shall surrender up the Hire Goods or Storage Facilities to us in good condition (fair wear and tear excepted). Hire Goods or Storage Facilities must not be returned with any hazardous material or items in them. You shall be liable for the cost of any repairs and/or cleaning of the Hire Goods or Storage Facilities and for the disposal of any material or items (hazardous or otherwise) which you fail to remove from the Hire Goods or Storage Facilities. The date of termination shall be the date we issue an off hire note. We will issue this two days after we receive your written notice of termination. When we issue an off-hire note we will notify you of our intended collection date. Regardless of any such collection date notified, you remain responsible for the Hire Goods until they are returned into our control in accordance with clause 26. You shall be responsible for paying Rentals up to the date of issue of the off hire note. Should the Hire Goods not be made available for collection they shall be placed back on hire with effect from the date of the off hire note and Rentals and other charges shall be due in accordance with these Conditions. If you do not surrender up and return the Hire Goods to us, we may enter upon any of your premises or onto the premises of a third party where the Goods are located and repossess the Hire Goods, detaching or removing them if necessary from any other goods.
  • We may sell or dispose of any valuables, objects or other items, which you have not removed from the Hire Goods or Storage Facilities on termination of this Contract and their return to us. We shall also have both a general and a particular lien on all items in our possession in respect of all sums you owe us at any given time. We may apply the proceeds firstly towards the cost and expense of the sale or disposal and then towards the payment of any sums you owe us. We shall pay you the balance (if any), which remains following the sale and exercise of such lien and the application of any proceeds towards payment of any sums you owe us. You shall indemnify us against all actions, proceedings, costs and claims whatsoever, and whether in contract or in tort, arising out of our sale or disposal of any such items.
  • We may at any time assign the benefit of this Contract. Where you are dealing as a consumer within the meaning of Section 12 of the Unfair Contract Terms Act 1977, we will only assign the benefit of this Contract where this does not detrimentally affect your rights under it. This Contract is personal to you and you may not transfer your obligations or benefits under it. Where there is more than one of you, each of you is jointly and severally responsible for performance of this Contract.
  • We are a data controller for the purposes of the Data Protection Act 1998. Any personal data you provide us will be used for the performance and enforcement of this Contract. You consent to our use of your personal data for our own marketing purposes. Where you are not an individual, you confirm that the data subject has been informed of our identity and use of its personal data and has consented to this. You agree that we may search your records at credit reference agencies.
  • Any rights conferred upon third parties by reason of the provisions of the Contracts (Rights of Third Parties) Act 1999 shall be excluded.
  • No waiver by us of any breach of this Contract by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
  • If any provision of this Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Contract and the remainder of the provision in question shall not be affected.
  • Any notice required or permitted to be given by either you or us to the other under this Contract shall be in writing addressed to that other party at its registered office or principal place of business, or such other address as may at the relevant time have been notified pursuant to this clause to the party giving the notice.
  • All references in these Conditions to further details appearing “overleaf” shall, in the absence of such details appearing on the reverse of these Conditions, be construed as a reference to such details as are contained in our quotation to you for the Hire Goods, Storage Facilities or Sale Goods (as the case may be) or as are otherwise agreed in writing.
  • This Contract contains the whole agreement between you and us in respect of its subject matter and supersedes any previous written or oral agreement between you and us relating to it. It is governed by and construed in accordance with English law and you and we agree to submit to the exclusive jurisdiction of the courts of England and Wales.